Table of Contents
Research Articles
| Efficacy of Pattern Making Software in Product Development | |
| Archana Puri | pp. 21-39 |
| Assessing Sustainability of Employee Suggestion Schemes: Cases from the United Arab Emirates | |
| Flevy Lasrado, M. Arif, Aftab Rizvi | pp. 40-59 |
Review Articles
| An Overview of Total Quality Management: Understanding the Fundamentals in Service Organization | |
| Faisal Talib | pp. 1-20 |
| A Synoptic Panorama of Psychology Based System Maintainability and Design | |
| Shailendra Kumar, I. A. Khan | pp. 60-69 |
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